Privacy Policy

Effective date: 1 February 2026

1. Introduction

Nordite ("we", "our", "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our financial planning platform and website (collectively, the "Service").

By accessing or using our Service, you agree to the collection and use of information in accordance with this policy. If you do not agree, please do not use our Service.

2. Information We Collect

2.1 Information You Provide

  • Account information: name, email address, company name, job title, and password when you register.
  • Financial planning data: models, forecasts, budgets, and other data you create or import into the platform.
  • Communications: messages you send to us through support channels or contact forms.
  • Payment information: billing details processed securely through our payment providers.

2.2 Information Collected Automatically

  • Usage data: pages viewed, features used, actions taken, timestamps, and session duration.
  • Device information: browser type, operating system, screen resolution, and device identifiers.
  • Log data: IP addresses, access times, and referring URLs.
  • Cookies and similar technologies: see our Cookie Policy for details.

2.3 Data from Integrations

When you connect third-party data sources (e.g. CRM, ERP, or accounting systems) through our connectors, we process the data you choose to import. We only access data necessary for the integration you configure.

3. How We Use Your Information

We use the information we collect to:

  • Provide, operate, and maintain the Service.
  • Process your financial planning models and calculations.
  • Improve and personalise your experience.
  • Communicate with you about updates, security alerts, and support.
  • Analyse usage patterns to improve our platform.
  • Comply with legal obligations and enforce our terms.

We never sell your personal data. Your financial planning data belongs to you and is never shared with third parties for their own purposes.

4. Data Storage and Security

Your data is stored on secure servers with encryption at rest and in transit. We implement industry-standard security measures including:

  • TLS encryption for all data in transit.
  • Encryption at rest for stored data.
  • Role-based access controls and audit logging.
  • Regular security assessments and monitoring.

While we strive to protect your data, no method of transmission or storage is 100% secure. We cannot guarantee absolute security.

5. Data Sharing and Third Parties

We may share your information with:

  • Service providers: hosting, analytics, and payment processing partners who assist in operating our Service.
  • Legal requirements: when required by law, regulation, or legal process.
  • Business transfers: in connection with a merger, acquisition, or sale of assets.

All service providers are bound by data processing agreements and may only use your data as instructed by us.

6. Data Retention

We retain your data for as long as your account is active or as needed to provide the Service. When you delete your account, we will delete or anonymise your personal data within 30 days, except where retention is required by law.

Financial planning data you create is retained until you delete it or close your account. You can export your data at any time.

7. Your Rights

Depending on your location, you may have the right to:

  • Access: request a copy of the personal data we hold about you.
  • Rectification: correct inaccurate or incomplete data.
  • Erasure: request deletion of your personal data.
  • Portability: receive your data in a structured, machine-readable format.
  • Restriction: limit how we process your data.
  • Objection: object to processing based on legitimate interests.
  • Withdraw consent: where processing is based on consent.

To exercise any of these rights, please contact us.

8. International Data Transfers

Your data may be processed in countries other than your own. We ensure appropriate safeguards are in place, including Standard Contractual Clauses where required, to protect your data during international transfers.

9. Children's Privacy

Our Service is not directed at individuals under the age of 16. We do not knowingly collect personal data from children. If we become aware that we have collected data from a child, we will take steps to delete it promptly.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of material changes by posting the updated policy on this page and updating the effective date. Your continued use of the Service after changes constitutes acceptance of the updated policy.

11. Contact Us

If you have questions about this Privacy Policy or our data practices, please contact us: